Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account Information: Email, name, and password when you sign up
• Form Content: Forms you create and their configurations
• Submissions: Responses collected through your forms
• Payment Information: Processed securely by Stripe/Razorpay

2. How We Use Your Information

• Providing and improving our Service
• Processing payments and managing subscriptions
• Sending transactional emails (confirmations, notifications)
• Customer support and communication
• Analytics to understand usage patterns

3. Data Storage and Security

Your data is stored securely in our own PostgreSQL database with strict access control policies. We use encryption in transit (TLS) and at rest. Form submissions are only accessible to the form owner.

4. Third-Party Services

We use the following third-party services:

• Stripe/Razorpay: Payment processing
• Google Sheets: Optional integration
• Slack: Optional integration

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data in a portable format
• Opt out of marketing communications

6. Data Retention

We retain your data while your account is active. Upon account deletion, we remove your data within 30 days, except where required by law.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the Service.

9. Contact Us

For privacy questions, contact us at privacy@formignite.io